Frequently Asked Questions
Capt. Tim answers some of the most popular questions:
Q: What do you do at LobsterGuy.com?
A: We specialize in catching Lobsters, offering them to you online, and shipping them right to your door! Fresh live Maine lobsters, live lobster clambakes, and live lobster dinners are available for both private and corporate accounts. We offer a huge array of Fresh Live Maine Lobsters for Holidays, Anniversary Lobster dinners, Birthday Lobster dinners, Lobster Clambakes for Friends and Family gatherings, Lobster Parties, and Great Tailgate food ideas!
Q: Do you only offer Live Lobsters?
A: Not at all! We also offer Maine Lobster tails, hand picked Lobster meat, award winning New England clam chowder, lobster bisque, fresh shellfish such as clams and oysters, stuffed shrimp and a wide variety of outstanding seafood items! (Use the blue navigation bar at the top of the screen to peruse all our current categories!)
Q: What if I want to order a gift for someone else?
A: No Problem! Fresh Maine lobsters are great for any occasion. Birthdays, Anniversaries, and special holidays such as Valentine's day, Father's day, Mother's day are all perfect opportunities to surprise that special someone. We will be glad to include a hand written birthday, holiday, or anniversary card with your own personal message! Please make sure the recipient knows when their lobster gift is arriving! You don't have to tell them what it is, but please let them know you are sending a perishable gift ok? We want this to be a great experience for them, and since you choose the delivery date, we cannot be responsible if the recipient is away or on vacation. If you don't want to give away the surprise, or are not sure they will be home, you can always opt for a gift certificate for anything we offer on the website, it's that easy! Gift certificates never expire, gives you peace of mind and it allows your recipient greater flexibility to receive their gift when the time is just right for them!
Q: Do you offer Gift Certificates?
A: Yes! Gift Certificates make excellent Lobster Gifts for those special people in your life - what better gift than to receive Live Maine Lobsters, Lobster Clambakes, or any of our other fantastic seafood specials for Valentine's Day, Father's Day, Mother's Day, Anniversary or Birthday dinners. Our Lobster Gift Certificates allow the recipients to select their seafood gifts and a convenient overnight delivery date that is right for them! We offer monetary Gift Certificates as well as Gift Certificates for any specific product or dinner that we offer! How easy is that?
Q: What is your redemption policy?
A: The redemption policy is fast and easy! Just call us toll free (866-788-0004) or shoot us an email to sales@thelobsterguy.com to set up delivery! We will need your gift certificate information along with when and where the items will be delivered, that's it!
Q: Where can I find info for corporate packages and gifts?
A: For corporate packages and corporate Lobster gift ideas, look right here!
Corporate Gift Giving Lobsterguy will gladly customize your corporate gift needs tailored just for you! Everything we offer on site can be set up for a gift that will please the masses! All shipments include a nautically-themed, handwritten card with your own message, easy to follow redemption instructions,as well as complete cooking instructions for easy preparation of your gift! We take care of everything for you!
Thanks! -Capt. Tim
